This website is the property of the Office de Tourisme et des Congrès de Chalon-sur-Saône, 2-4 Place du Port Villiers, 71100 Chalon-sur-Saône. The website’s publication director is Florence CAPELLI, General Manager. Photos on the site are not free of copyright. The site is produced and hosted by RACCOURCI, La Rochelle: RACCOURCI Agence Web 18 boulevard Lyautey F-17000 LA ROCHELLE Tel. 05 46 28 17 17 www.raccourci.fr
1. TECHNICAL INFORMATION
Users of this site acknowledge that they have the necessary skills and resources to access and use this site, and that they have checked that the computer configuration used does not contain any viruses and is in perfect working order. The user acknowledges having been informed that the present site is accessible 24 hours a day, 7 days a week, except in cases of force majeure, difficulties linked to the structure of communication networks or technical difficulties. For maintenance reasons, the Chalon-sur-Saône Convention and Visitors Bureau may interrupt the site and will endeavor to inform users in advance. In compliance with the provisions of the French Data Protection Act of January 6, 1978, the automated processing of nominative data on and from this website has been declared to the Commission Nationale de l’Informatique et des Libertés (CNIL). The Office de Tourisme et des Congrès de Chalon-sur-Saône makes every effort to provide users with available and verified information and/or tools, but cannot be held responsible for errors, lack of availability of information and/or the presence of viruses on its site.
2. DATA PROTECTION ACT
In accordance with article 27 of the French Data Protection Act of January 6, 1978, users are hereby informed that any optional information they may provide by filling in the forms on the site will be used to respond to their requests, and will be sent to l’Office de Tourisme et des Congrès de Chalon-sur-Saône, responsible for processing, for administrative and commercial management purposes and, unless the user objects, to other companies in the group or partner companies of l’Office de Tourisme et des Congrès de Chalon-sur-Saône”. Users are informed that they have the right to access and rectify any personal data concerning them by writing to the “Office de Tourisme et des Congrès de Chalon-sur-Saône”. In the context of the implementation of the RGPD, we would like to inform you that, as the user experience is one of our concerns, we use your data with the aim of offering you an ever more qualitative service and responding to your requests in the best possible way.
3. OWNERSHIP, COPYRIGHT
The general structure, as well as the software, texts, images (animated or not), know-how and all other elements making up the site are the exclusive property of the Chalon-sur-Saône Tourist Office and Convention Bureau. Any total or partial representation of this site by any means whatsoever without the express authorization of the Office de Tourisme et des Congrès de Chalon-sur-Saône is prohibited and constitutes an infringement punishable by articles L.335-2 et seq. of the French Intellectual Property Code. The same applies to the databases appearing on the website, which are protected by the provisions of the French Intellectual Property Code, transposing the European directive ofenne directive of March 11, 1996 on the legal protection of databases, and of which the Office de Tourisme et des Congrès de Chalon-sur-Saône is the producer. Any user of or visitor to the website may not set up a hyperlink to this site without the express prior authorization of the Office de Tourisme et des Congrès de Chalon-sur-Saône.
4. GENERAL REGULATIONS ON DATA PROTECTION
The Office de Tourisme du Grand Chalon complies with the new legislation on data protection (RGPD). Our priority remains to respect your privacy. This privacy policy tells you what information the Office de Tourisme et des Congrès du Grand Chalon collects about you, how and why. Collection and use of your data What information is collected and why? Very little information is collected. The list of personal data and the reasons why we collect this information are explained below: Website : The geographical area where you connect to our website from your computer or mobile device, such as that provided by an IP address, is information we collect anonymously, as is the type of device used to connect to the site.This data enables us to direct our communication strategy. This may, for example, involve adapting the site for mobile use, given the rise in the number of visits from cell phones. We use Google Analytics. Newsletters and information emails: Only your email address is collected in order to share tourism news with you. Your consumption history and preferences may be recorded if you make purchases of tourism products and/or services via the Grand Chalon Convention and Visitors Bureau booking platform. This data is kept in order to provide you with a better commercial relationship and to offer you content corresponding to your vacation preferences and your knowledge of the destination. Contact form: The data collected when you contact our services via the website enables us to respond to your needs. This data is not used for any purpose other than to provide you with a response. The IP address is also stored, in addition to the values entered. Access to and distribution of information The Office de Tourisme et des Congrès du Grand Chalon does not intend to make any financial profit from the data collected. The information collected may be accessed by a third party as part of a subcontracting agreement, but the data may not be used for any purpose other than that for which it was provided. Subcontractors are bound by specific confidentiality obligations. Your information may be consulted, if necessary, to comply with our legal obligations; for example, to respond to a court order or other procedural act taken by the competent authorities. Data storage Information is stored in our CRM tool. How can I update or delete my information? People wishing to update or delete their data can do so by contacting us at: officedetourisme@achalon.com Data security The Office de Tourisme et des Congrès du Grand Chalon is committed to taking reasonable measures to protect your data. Subcontractors are also bound by specific security obligations. They must implement measures to guarantee optimal data protection. Contact us Do you have any questions or comments about this privacy policy, or have you encountered any problems in connection with this policy? Please contact us at officedetourisme@achalon.com or by post at: Office de Tourisme du Grand Chalon 2-4 place du Port Villiers 71100 CHALON SUR SAONE
